iHound Software - Protect Your Digital Life

Privacy Statement

iHound Software, LLC ("iHound") understands the importance of protecting personal information. This privacy policy outlines how iHound collects, uses, and discloses your personal information. You will also find information on how you can update your account and preferences, as well as details on how we protect your personal information.

Why does iHound gather personal information?

iHound gathers personal information in order to provide the products, service, and support you've come to expect from us. As with most transactions, personal information is required in order to set up your account and complete your purchase. But it also helps us provide the product and support information we believe is of greatest interest to you.

What information does iHound collect and how is it used?

There are a variety of situations in which iHound may collect personal information, such as when you register as a customer; purchase one of our products; download free evaluation software, upgrades, or white papers; order email newsletters; respond to a marketing campaign; place orders on our website; or when you're working with a iHound service representative. In each of those situations, iHound only collects minimal personal information required to meet your needs. Depending on the circumstances, we may ask for your name, company name, Internet domain name, industry, IP address, billing or shipping address, credit card information, email address, fax number, phone number, or other pertinent information.

iHound uses your information to better understand your needs, provide you with the services you have requested, and with a view to provide you with better service. We may use your information to help you complete a transaction, (including fulfillment of orders and promotional offers), to communicate back to you, to inform you of and update you on services and benefits, and to manage and renew your subscription(s). Credit card numbers are used only for payment processing, maintenance of your subscription, including renewals, and fraud protection.

iHound may repost customer testimonials on our website, which may contain personally identifiable information, such as the customer's name.

If at any time you wish to remove your personal information from a iHound website testimonial, please contact customer service.

Does iHound disclose personal information?

In limited circumstances, iHound may need to share your information in order to meet your particular needs. iHound has a number of relationships with vendors with whom we may share your personal information for the purpose of providing a service, fulfilling an order, or meeting your other needs, including the provision of customer support. For example, we use selected vendors for the purpose of providing credit card transaction and check processing services. These vendors verify your purchase information, such as credit card number or checking account number, and authorize your transaction. In doing so, the vendors have access to limited information about users, but they are prohibited from using the information for any other purpose. By providing your information to us, you are deemed to consent to the transfer of your information to iHound's third-party vendors in accordance with the terms of this Privacy Policy.

We may also need to share your personal information with other legal entities within iHound. All such entities adhere to the iHound Privacy Policy. From time to time, iHound may provide personal information to law enforcement authorities or other third parties in response to a subpoena, an official inquiry, or as may be required in the case of national security.

How does iHound secure personal information?

iHound uses state-of-the-art security technology to protect our customer data. Access to customer information is restricted to authorized personnel only.

Remember�information displayed to the public is not secure.

Please remember that the information you submit in discussion groups or forums will be deemed public information and will not be kept as confidential. There is a risk that the information posted in these discussion groups or forums will be collected and used by others. Please be careful and responsible when you are participating in any discussion groups or forums on the iHound website(s).

What privacy policy applies if you follow a link on iHound's website?

Our site contains links to other websites. If you follow one of those links, you may be leaving iHound's website and entering a site not under iHound's control. iHound does not accept liability for misuse of any information submitted on any site outside its control. We strongly encourage you to read the privacy statements or policies of the linked sites, as their privacy policies may differ from ours.

Can you review and update the personal information that iHound collects?

Yes. Users can access and update most of the personal information that iHound holds by visiting the Security Dashboard section of our website.

Does iHound keep track of website visitor data?

Like many other companies, iHound uses "cookies" to remember user preferences and maximize performance of our website and services.

Please note the information gathered by cookies is necessary to provide certain subscription services. We cannot provide those services to users who do not give their consent to the data processing carried out through cookies or whose browsers are set to reject all cookies.

Cookies may also be used to control the type and/or frequency of ads, promotions, or other marketing messages the customer views. These ads may be placed by third-party advertising companies. Any information the advertising companies collect is nonpersonal and anonymous.

As is common on the Internet, iHound maintains log files of the traffic that visits our sites. For example, our servers may automatically record the information you or your browser send when you visit a website. These log files may include information such as your requests, IP address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your system.

Does iHound comply with the Children's Online Privacy Protection Act?

Yes. iHound complies with all the regulations of the Children's Online Privacy Protection Act of the United States of America. iHound does not knowingly collect personal information from children under the age of 13. If we learn we have collected personal information on a child under the age of 13, we will delete that data from our systems.

Additional information for users in the European Economic Area (EEA)

Our customers' personal information is stored on our servers currently located in the United States. The location of our servers may be subject to change.

In addition, iHound may transfer your personal information to our vendors outside of the EEA, as described in this privacy policy.

At present, the laws of the United States and other countries outside the EEA (except for Argentina, Canada, Isle of Man, Guernsey, and Switzerland) have not been approved by the European Commission as providing "adequate protection" for personal information within the meaning of the EU Data Protection Directive (95/46/EC).

By purchasing or using our products from a country in the EEA and submitting your personal information to us, we deem that you are consenting to the processing of your personal information in the United States or other country outside of the EEA.

How often does iHound update its privacy policy?

We may update this policy at any time by posting additions or modifications on this web page. You will be provided notice of any such modification by electronic mail or by publishing the changes on the website https://www.ihoundsoftware.com. Your continued use of the Service after notice of any change to the Terms of Service will be deemed to be your agreement to the amended Terms of Service.